In accordance with Article 10 of Law 34/2002, of July 11, services of the Information Society and Electronic Commerce (LSSI) is recorded to La Musa del jamon SL with NIF B63012496 and registered office at c / Europa 23 08028 Barcelona (SPAIN) is the owner of this domain www.gourmet-jamonjamon.com. These terms and conditions, and acceptance in the confirmation of purchase, form the contract between you and www.gourmet-jamonjamon.com (The Muse of jamon SL)
Choose the products you wish to purchase by clicking on the "BUY". After the selection of items go to "Cart" where you can rectify, remove or confirm the contents thereof. To continue the checkout process, if you are already registered, please enter your email and password. If you are not a customer, you can register as a new user or continue shopping filling a simple form without registering. Follow the steps that you are asked, such as shipping address, billing information, the shipping (it will be by transit agency) and select payment method. After this step will appear on the display a summary of your order details. Finally, the system will ask you to confirm the order.
ATTENTION: After confirming the order, no longer possible to modify it.
As a general rule, the placing of orders in "www.gourmet-jamonjamon.com" implies acceptance of these General Conditions contained in this document. The Customer declares under its responsibility, having read and understood these Terms and Conditions of Sale and accept them. No provision made by the customer may differ from those of La Musa del jamon SL if they have been expressly accepted by our sales department online. The jamon Musa S. L. only accepts orders made from Spain (Peninsula and Balearic Islands), Austria, Belgium, Denmark, Slovakia, Slovenia, France, Holland, Hungary, Italy, Luxembourg, Poland, Portugal, United Kingdom, Czech Republic, Romania and Sweden. For other destinations please inquire. The product sheet describes the general characteristics, non-contractual photos. There is no minimum order quantity. An order is not final until it is confirmed by the La Musa del jamon SL
If any product is available to us at the time of order www.gourmet-jamonjamon.com will source the same as soon as possible by contacting the Customer, either through email or phone to communicate this issue . If the delivery time is too long for the customer www.gourmet-jamonjamon.com would offer a product as close to your needs or would reimburse the amount.
Under European law you can only import alcoholic beverages for personal consumption. The jamon Musa S. L. consumption limits this to a maximum of 10 bottles for purchases made outside Spain. This limit does not apply to shipments within Spain.
Prices are quoted in euros (€) and are inclusive of VAT Spanish force. The applicable price shall be evidenced at the time of purchase customer. The prices are valid until the end of the bid validity. Shipping charges are NOT included in the price: These are exposed during the purchase process and depend on the place of posting. www.gourmet-jamonjamon.com reserves the right to make, at any time and without notice, changes it deems appropriate and can update daily products, prices and services depending on the market.
www.gourmet-jamonjamon.com works to achieve maximum satisfaction, however if for any reason not satisfied with your order please notify us no later than 7 business days from receipt thereof, indicating the order number and the type of incident. Then we will contact you to find a satisfactory solution and indicate the steps. We will not accept returns or exchanges that have not been previously reported.
Possible cases of return:
If one or more products have arrived damaged because of transportation:
You can return the product in its original packaging taking The Muse of jamon SL extra transport costs which may be incurred by proceeding to resend the product at no cost to you. This will be essential to check the status of your order at the time of receipt and enter in the delivery note your claim before signing. Tell us the email anomaly in email@example.com a maximum of 24 hours of delivery (Article 952.2 of the Code of Commerce).
The jamon Musa S. L. will not assume any responsibility if oods have deteriorated for not being reachable destination in the delivery address.
If one or more items received do not correspond to your order:
We will send the right products or refund the corresponding amount by the same method of payment used. The jamon Musa S. L. shall assume all the extra transport costs that may arise, provided that the product has not been used, altered or tampered with.
Return any incident:
www.gourmet-jamonjamon.com gives you the option to cancel your order without any obligation, provided it is done within 7 days, as required by the legislation, and finding it in perfect condition and in original packaging. In this case, you must cover the cost refund. Once inspected the order, we will inform you by email the acceptance of the return. La Musa del Jamón S. L. will refund the amount of the order, excluding shipping charges for the same payment method you used.
Returns of food products that have been opened will not be accepted.
If your order has not begun to be processed: You only need to inform us of the cancellation, and refund the full amount for the same payment method you used.
WARNING: Remember to never pull the packaging of the products to be tested that are in perfect condition. Before opening any product, verify that these match your request. In the event of any problems, do not remove the product from its original packaging and contact www.gourmet-jamonjamon.com immediately.Send returns to prior notification to La Musa del jamon SL , In its original packaging to the following address:La Musa del Jamon S. L.C Europa 2308028 Barcelona (SPAIN)
Vouchers are occasional discounts for our customers based on various marketing activities of La Musa del jamon SL.
Vouchers are transferable but can only use one bonus per order. The conditions to redeem promotional codes appear in the sending or posting the same and can be provided using a minimum purchase order, purchase a particular period or first purchase of a new customer.
The competitions are organized jamonjamon.es www.gourmet-free participation and no obligation to buy. They go to every resident in Spain (Peninsula and Balearic Islands) and Portugal (Peninsula). The contest winners are notified by email and / or phone in which they are informed of what they have earned. The award will not support combined with other promotions or special offers.
Except for special operations, discount vouchers and gift vouchers are valid for 3 months.
If the amount of the gift certificate is less than the value of the order, the customer must make payment of the difference by one of the forms of payment accepted.
By communicating your email address, participants automatically agree to receive the newsletter www.gourmet-jamonjamon.com. The provider reserves the right to postpone or cancel a contest, and assume no responsibility for problems that may occur during the duration of the operation.
Participation in the competition implies acceptance of these rules. The rules may be amended at any time by including an endorsement by the organizer, subject to the conditions described above.
Any fraud or attempted fraud to be carried out in order to perceive a profit unfairly may involve legal action.
The minimum age to be able to order is 18.
www.gourmet-jamonjamon.com reserves the right to modify the terms of sale without notice and may change, delete or add content and services provided through it as the way in which these appear presented or located on its servers. These changes must be accepted by the Customer becomes effective whenever a purchase. For this reason this page should be checked frequently or every time a purchase is made.
If any provision of these General Terms and Conditions be declared totally or partially invalid or unenforceable shall affect only such provision or part thereof that is invalid or unenforceable subsisting on everything else other conditions and having such provision or part of it which is not affected by start unless provision is essential to the general conditions, affecting them holistically.
All website content, unless otherwise indicated, are the exclusive property of the owner of the website or third parties and, by way of example, but not limited to, graphic design, font, logos, text, graphics, code photographs, and other items displayed on the website. Similarly, all trade names, trademarks or distinctive signs of any kind contained in the website are protected by law. www.gourmet-jamonjamon.com not grant any license or authorization for personal use by the Customer of its intellectual and industrial property rights or any other right relating to the website and the services offered therein. Therefore, the Customer acknowledges that the reproduction, distribution, commercialization, transformation, and in general, any other form of exploitation by any means, all or part of the contents of this website is an infringement of intellectual property rights and / or industrial website owner or the owner thereof.
These Terms and Conditions are governed by Spanish law. The parties submit, at its option, to resolve conflicts and renouncing any other jurisdiction, the courts of the domicile of the company.
These General Terms and Conditions are updated to 15/11/2013